Terms of Service

These Terms of Service govern your use of Flow Media's website, forms, communications, SMS program, booking process, and services.

By using our website, submitting your information, booking a call, opting in to communications, or using our services, you agree to these Terms of Service.

1. Company Information

Flow Media provides social media, content, marketing, advertising, funnel, and related business growth services.

Contact Information:

2. Services

Flow Media may provide services including social media strategy, content planning, scripting, filming support, video editing, posting strategy, paid advertising support, funnel optimization, reporting, consulting, and related marketing services.

Specific deliverables, timelines, pricing, payment terms, and service obligations are governed by a separate written agreement between Flow Media and the client.

3. Website Use

You agree to use our website and forms only for lawful purposes.

You may not:

• Submit false or misleading information
• Attempt to interfere with the website or its security
• Use the website for fraudulent or unlawful activity
• Attempt to access systems, accounts, or data without authorization
• Copy, reproduce, or misuse our content, branding, or materials without permission

4. SMS Program Description and Messaging Use Cases

Program Name: Flow Media SMS Communications

Flow Media offers an SMS/text message program for users who choose to opt in. SMS messages may include customer care messages, appointment reminders, booking confirmations, follow-up messages, service updates, onboarding information, account-related updates, and communications related to your inquiry or services.

5. SMS Opt-In

By providing your phone number and opting in, you agree to receive recurring SMS/text messages from Flow Media at the phone number provided.

Users opt in by entering their phone number into a website form, booking form, or other opt-in form and selecting an optional SMS consent checkbox. The checkbox is not pre-checked and SMS consent is not required as a condition of purchase.

Consent to receive SMS messages is not a condition of purchase.

6. SMS Message Frequency

Message frequency may vary depending on your inquiry, appointments, account activity, service status, and communication needs.

7. Message and Data Rates

Message and data rates may apply. Check with your carrier for details.

Flow Media is not responsible for any charges, fees, or costs imposed by your mobile carrier.

8. SMS Opt-Out Instructions

You can cancel the SMS service at any time.

To stop receiving SMS messages, reply STOP to any text message from Flow Media.

After you reply STOP, we may send a final confirmation message that you have been unsubscribed. After that, you will no longer receive SMS messages from Flow Media unless you opt in again.

9. SMS Help Instructions

For help, reply HELP to any SMS message from Flow Media.

You may also contact us directly at:

10. Age Restriction

You must be 18 years of age or older to use this SMS service.

By opting in to SMS messages from Flow Media, you confirm that you are at least 18 years old.

11. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

SMS message delivery may depend on your mobile carrier, network availability, device settings, and other factors outside of Flow Media's control.

12. Privacy Policy

Your privacy is important to us.

Please review our Privacy Policy here:

https://flowmedia.io/privacy-policy

The Privacy Policy explains what information we collect, how we use it, how we protect it, and how SMS opt-in data is handled.

13. No Guarantees

Flow Media may provide examples, projections, testimonials, case studies, or past results. These are for informational purposes only and do not guarantee any specific business, revenue, follower, view, lead generation, marketing, or performance outcome.

Any specific guarantees must be stated in a signed written agreement between Flow Media and the client.

14. Payments and Client Agreements

Any paid services, retainers, deposits, payment schedules, refund terms, cancellations, and deliverables are governed by a separate written agreement between Flow Media and the client.

If there is a conflict between these Terms of Service and a signed client agreement, the signed client agreement will control for the specific services covered by that agreement.

15. Intellectual Property

All website content, branding, copy, graphics, videos, systems, processes, frameworks, and materials created by Flow Media are the intellectual property of Flow Media unless otherwise stated in a written agreement.

You may not copy, reproduce, distribute, modify, or use Flow Media materials without written permission.

16. Limitation of Liability

To the fullest extent permitted by law, Flow Media is not liable for indirect, incidental, special, consequential, punitive, or lost-profit damages arising from your use of our website, communications, SMS program, or services.

17. Third-Party Tools and Links

Our website and services may use or link to third-party platforms, booking tools, forms, payment processors, analytics tools, advertising platforms, or other services.

Flow Media is not responsible for the content, policies, security, or practices of third-party websites or services.

18. Changes to These Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with a revised effective date.

Your continued use of our website, communications, SMS program, or services after changes are posted means you accept the updated Terms.

19. Contact Us

If you have questions about these Terms of Service, contact us at: